Refund and Returns Policy

We aim to provide the best experience for our customers. If you are not satisfied with your product, we would like to assist you.

 

1. Digital Products

All sales of digital products (such as games, software, and downloadable content) are final and non-refundable after download. Please ensure that you have reviewed the details carefully before making a purchase. 

2. Exceptional Cases

  1. A refund can be requested in the following situations:

      • If you encounter a technical issue with the product you purchased and are unable to resolve it after contacting our technical support.

      • If the game or product is not compatible with your device’s operating system as per the specifications mentioned on our website.

    3. Refund Request Procedures

    You must submit your refund request within 30 days from the date of purchase.

    Please send an email to [support email] with the details of your request, order number, and the reason for the refund request.

    4. Refund Processing Time

    Refund requests will be processed within 3 to 5 days from the receipt of the request. You will be notified via email regarding the status of your refund.

    5. Additional Exceptions

    Additional exceptions may apply to certain products according to the publishers' or developers' policies.

    6. Policy Modifications

    We reserve the right to modify the refund policy at any time. Changes will apply only to new purchases.

    7. Contact Us

    If you have any questions regarding the refund policy, please do not hesitate to contact us via  [support@gameslegend.com] ,  or through live chat.